Your data, protected
Learn how LoopsKey collects, uses, shares, and protects information across learning roadmaps, CPD tracking, event discovery, and workforce development tools.
Introduction
At LoopsKey, we believe trust is earned. This Privacy Policy explains how we collect, use, share, and protect information when you use our AI-powered professional development platform — including learning roadmaps, CPD tracking, event discovery, and workforce development tools.
By using LoopsKey, you agree to the practices described here. If you do not agree, please do not use the platform.
Information We Collect
We collect information in three ways:
- Information you provide — name, email, professional profile, CPD records, learning goals, and content you upload.
- Information collected automatically — device, browser, IP address, usage events, and interactions with recommendations.
- Information from partners — course providers, employers, and identity providers such as Google or LinkedIn when you connect them.
Minimum necessary principle
We only collect what is needed to deliver and improve your experience. You can review and export your data at any time.
How We Use Information
We use your information to:
- Operate, maintain, and personalize the LoopsKey platform.
- Generate AI-powered learning roadmaps and recommendations.
- Track CPD progress and produce reports for you or your organization.
- Communicate updates, security alerts, and product news. You can opt out of marketing messages.
- Detect, prevent, and respond to fraud, abuse, or security incidents.
AI & Recommendation Services
LoopsKey uses machine learning to recommend courses, events, and learning paths. These systems analyze your stated goals, role, skills, and engagement signals to surface the most relevant content.
You can adjust recommendation preferences or disable personalized suggestions in your account settings at any time.
No training on private content
Your private CPD records, journal entries, and uploaded files are never used to train third-party foundation models.
Data Sharing
We share information only in limited circumstances:
We never sell your personal information to advertisers or data brokers.
- With your employer or association when you join through their workspace — limited to CPD progress and approved fields.
- With trusted service providers such as hosting, analytics, and email vendors under strict data processing agreements.
- For legal reasons when required by law, subpoena, or to protect the rights and safety of users.
Security
We use industry-standard safeguards including encryption in transit, encryption at rest, least-privilege access controls, continuous monitoring, and routine security testing.
Compliance & certifications
LoopsKey aligns with SOC 2, GDPR, and UK Data Protection requirements. Our infrastructure partners are certified to ISO 27001.
Cookies & Analytics
We use cookies and similar technologies to keep you signed in, remember preferences, and understand how the platform is used. You can control cookies through your browser or via our cookie banner. Analytics data is aggregated and de-identified.
User Rights
Depending on your jurisdiction, you may have the right to:
- Access, correct, or delete your personal information.
- Export a copy of your data in a portable format.
- Object to or restrict certain processing activities.
- Withdraw consent and close your account at any time.
Third-Party Links
LoopsKey links to third-party courses, events, and providers. We do not control those sites and are not responsible for their privacy practices. Please review their policies before sharing information.
Data Retention
We retain personal data only as long as needed for the purposes described here, to comply with legal obligations, resolve disputes, and enforce agreements. When data is no longer needed, it is securely deleted or anonymized.
Contact Information
For questions about this Privacy Policy, contact our Data Protection Officer:
Contact our Data Protection Officer
For questions about this Privacy Policy or to exercise your data rights, contact the LoopsKey privacy team.