Professional Skills: Emotional Intelligence

About this course

Build deeper self-awareness and workplace empathy through emotional intelligence. In today’s dynamic workplace, emotional intelligence (EI) is a key differentiator of professional success. This self-paced course helps you understand, express, and manage emotions to enhance both personal and professional relationships. Through real-world applications and reflective exercises, you'll build practical skills to recognize core emotions, apply emotional reasoning, and deepen your ability to connect with others. This interactive learning experience empowers you to leverage emotional insight for better communication, decision-making, and well-being.

What you will learn

• Perceive and recognize core emotions in yourself and others
• Reason with emotions to inform decision-making and problem-solving
• Understand the causes and consequences of emotions to deepen insights
• Manage emotions effectively in personal and professional settings