Empathy and Data in Risk Management

About this course

Risk Management and Innovation develops your ability to conduct empathy-driven and data-driven analysis in the domain of risk management. This course focuses on the process of managing enterprise risk, in which understanding both data and stakeholder enriches each step. The course introduces the three lines of defense, tools to identify and assess risks, risk responses, key risk indicators, and risk reporting. You will use tools like risk statements, bowtie analysis, matrices, and heat maps to apply these concepts, and use data visualization in Tableau to practice applying data analysis to better manage risks.

What you will learn

• Explain and apply the foundational concepts of enterprise risk management
• Use multiple techniques to identify risks, evaluate their relevance, assess severity, choose risk measures, and develop appropriate risk responses
• Understand how to prioritize risks within organizations
• Communicate risk information using matrices, risk statements