Al-Driven HR Operations
By External Provider
About this course
Harness AI to transform how you work in this forward-looking course designed for HR professionals ready to automate and accelerate their operations. Through hands-on activities using Microsoft Copilot, Power Automate, and chatbot tools, you'll learn to draft content with AI assistance, build automated workflows, implement self-service solutions, and measure the ROI of your AI initiatives. This course is perfect for HR managers and operations specialists who want to lead their organization's AI adoption rather than be disrupted by it. Starting with AI-assisted drafting and progressing to chatbot implementation and strategic roadmapping, you'll develop the skills needed to leverage AI as a force multiplier while keeping humans in the loop where it matters.
What you will learn
- Draft HR content using generative AI with effective prompting techniques and human editing best practices
- Measure AI efficiency gains by benchmarking AI-assisted work against manual processes
- Design automated hiring and onboarding workflows using Power Automate with continuous improvement based on run data
- Implement AI-powered self-service tools for routine HR inquiries using Microsoft Copilot and chatbots