Practical AI Agents 2026 – Build Agentic Workflows
By External Provider
About this course
This course features Coursera Coach! A smarter way to learn with interactive, real-time conversations that help you test your knowledge, challenge assumptions, and deepen your understanding as you progress through the course. Unlock the power of AI agents and automation with this hands-on course that equips you to build intelligent workflows for business tasks, such as customer service and social media content creation. By the end of the course, you’ll be ready to leverage automation to boost productivity and streamline operations. The course walks you through the essentials of AI agents, including creating your first AI agents and mastering prompt engineering. You’ll also learn how to design, test, and refine your agents, using tools like Zapier to maximize automation capabilities. Ideal for business owners, entrepreneurs, and professionals, this intermediate-level course requires no prior AI experience but benefits from basic business process knowledge. You'll finish with a clear roadmap to implement AI agents within your organization.
What you will learn
- Learn to design, implement, and automate workflows using AI agents for various business tasks
- Master prompt engineering and AI agent development to build custom solutions
- Gain practical knowledge of Zapier and its advanced features for business automation
- Understand AI agent design patterns and workflows to enhance business efficiency