Taking Safety and Quality Improvement Work to the Next Level (Patient Safety VII)
By External Provider
About this course
In this culminating course in the Patient Safety and Quality Improvement Specialization, you will apply the skills you have acquired across the previous six courses to address a realistic patient safety issue confronting Mercy Grace, a 500-bed urban hospital that is part of a larger hospital system. Based on the scenario provided, you will assess the situation and work through the problem using a variety of tools and strategies. You will have the opportunity to identify defects, root causes, and potential mitigation strategies; you will create a project implementation plan for addressing the issue in the form of an A3; you will identify risks of project failure and design a change management plan; you will identify means of converting the project from local to system-wide; and you will identify quality and safety measurements that will be used in evaluating the success of the project’s implementation.
What you will learn
- Identify a patient safety or quality issue within your own area of practice, and describe concrete processes for addressing the issue.
- Describe steps needed within your organization to move toward high reliability.
- Describe intended steps for a focused career plan in becoming a patient safety and quality leader.