Communicate UX Research with Empathy Maps in Miro

About this course

By the end of this project, you will be able to leverage applied empathy to interpret User Experience research so that it can be effectively communicated within an empathy map visualization. To do this, you will gain hands-on experience applying design thinking, empathy, and context from User Experience research to create an empathy map in the Miro online visual collaboration platform for teamwork. Note: This course works best for learners who are based in the North America region. We’re currently working on providing the same experience in other regions.

What you will learn

• Understand the purpose of User Experience (UX) research and its role in design.
• Understand the role empathy mapping plays in understanding the User Experience (UX).
• Analyze User Experience research and develop an empathy map that accurately communicates the data to an audience.