Professional Skills: Communicating to Build Relationships

About this course

Strengthen workplace culture through meaningful connection. This self-paced course equips leaders and professionals with communication strategies that foster trust, compassion, and effective collaboration. In today’s workplace, leaders must do more than manage tasks — they must build genuine connections. Building Relationships with Communication, led by Dr. Elissa Adame of ASU’s Hugh Downs School of Human Communication, helps professionals balance task effectiveness with relational appropriateness. Through interactive lessons, reflection exercises, and real-world scenarios, you’ll learn how to improve team morale, deepen trust, and promote openness — ultimately driving better performance through stronger relationships.

What you will learn

• Assess and balance workplace tasks and relationships effectively
• Communicate challenges and struggles constructively
• Practice compassionate communication through the 'double hey' technique