Cisco Certified Support Technician IT Support 100-140 Unit 8
By External Provider
About this course
In this course, you’ll explore the most common cyber threats and vulnerabilities, learning how to identify, investigate, and respond to them using industry-standard tools and workflows. You’ll master techniques for scanning and detecting malware, understanding how these malicious programs operate and how to prevent them from compromising systems and data. The course also covers password hygiene and best practices, ensuring you can help users create strong, secure passwords and safeguard sensitive accounts. Dive into the fascinating world of social engineering, learning how attackers exploit human behavior and how to defend against these tactics. Finally, you’ll discover how to protect sensitive data and personally identifiable information (PII), equipping you to maintain privacy and compliance in any IT environment.
What you will learn
- Identify and investigate common cyber threats and vulnerabilities using strategic workflows and tools.
- Scan for, detect, and prevent malware attacks to safeguard systems and data.
- Apply password hygiene and best practices to enhance account and data security.
- Recognize and defend against social engineering tactics and protect sensitive information, including PII.