Getting It Done with AI: AI Essentials
By External Provider
About this course
This course equips every professional with the practical AI skills needed to work smarter in today's rapidly changing digital environment. Organized across five modules — Introduction to AI, A New Era, Prompting 101, Interacting with AI, and What Comes Next — the course moves from understanding how AI works to confidently applying it in everyday professional tasks. Learners benefit by developing the ability to craft effective prompts, interact productively with AI tools like ChatGPT and custom GPTs, use AI for research and writing, identify and manage AI hallucinations, and understand the AI tool ecosystem relevant to their role. Unlike technical AI courses, this course is designed for business professionals, knowledge workers, and anyone who wants to harness AI without a programming background. By the end of this course, learners will be able to use AI tools to boost productivity, enhance communication, and make informed decisions about AI integration in their professional workflows.
What you will learn
- How to craft effective prompts using techniques including iterative, role-based, hybrid, and few-shot prompting to get better results from AI tools
- How to interact productively with AI tools including managing context and memory, building custom GPTs, and using AI for research and writing
- Identify AI limitations including hallucinations, evaluate AI-generated content critically, and apply AI tools responsibly in professional contexts