Loopskey-logo
CourseTechnology

Adding a Phone Gateway to a Virtual Agent

By External Provider

Price

Free

Go to content

Opens coursera.org in a new tab

Level

INTERMEDIATE

Duration

1 h 30 min

About this course

This is a self-paced lab that takes place in the Google Cloud console. In this lab you will continue working on your Pigeon Travel virtual agent and add a phone gateway to allow users to call into your virtual agent.

What you will learn

  • Update Default Welcome Intent
  • Add a phone gateway to allow users to dial into our virtual agent
  • Transfer a user using the phone gateway