New Leader Essentials: Build Teams with 20 Skills
By External Provider
About this course
This course is designed for new frontline supervisors stepping into leadership roles for the first time. In 20 concise, 90-second videos, you will practice essential leadership skills that help you shift from peer to supervisor with confidence. The course emphasizes practical tools for building trust, communicating with clarity, and guiding teams through daily challenges. You’ll learn how to balance authority with approachability, manage former peers effectively, and use feedback and influence strategies to improve team performance. With a focus on emotional intelligence, accountability, and professional judgment, the course equips you to handle pressure while supporting both team and personal growth. Whether you are leading on the shop floor, in customer service, or in operations, you’ll leave with actionable routines for your first 30 days as a new supervisor.
What you will learn
- Transition effectively from peer to supervisor with confidence and clarity.
- Build trust and credibility through strong communication and leadership relationships.
- Apply feedback, listening, and influence strategies to lead individuals and teams.
- Demonstrate emotional intelligence, accountability, and professional judgment under pressure.