Customer Service with Python: Build a Chatbot using ChatGPT
By External Provider
About this course
In this guided 2-hour project-based course, you'll learn the intricacies of building and customizing an AI-powered chatbot using Python and the ChatGPT API. You'll start by setting up your coding environment, including importing libraries and configuring the OpenAI API key. Then, you'll engage in direct communication with the ChatGPT model, learning to manage and refine the chatbot's conversation flow for handling FAQs in customer service. The project progresses as you develop skills to initiate and test chatbot conversations, ensuring they are aligned with customer service needs. Finally, you'll apply your newfound knowledge to build and interact with a customized chatbot tailored for specific e-commerce scenarios. This project is designed to guide you through each step, culminating in the creation of a functional customer service chatbot. By the end, you'll possess not only a working chatbot but also the skills to adapt and enhance AI chatbot solutions for various business needs.
What you will learn
- Use Python to integrate the ChatGPT API for chatbot functionality
- Design a conversation flow to handle FAQs in customer service scenarios
- Build and test a Customer Service chatbot