Content & Knowledge Management
By External Provider
About this course
In this course, you will learn how to create, organize, and maintain documentation that teams can find and trust. You will explore knowledge sharing, polished page creation, meeting notes, taxonomy design, content organization, template customization, and documentation review. You will use Confluence to share pages, structure content, document meetings, and build systems that improve findability and consistency. You will also examine how labels, hierarchies, and templates support content lifecycle management and how documentation can be reviewed and updated for accuracy and relevance. Through the included project-based work, you will apply these skills to the creation of a knowledge base. This course focuses on building maintainable documentation systems and improving the quality, structure, and usability of content in Confluence environments.
What you will learn
- Share and organize knowledge using structured Confluence content
- Create polished pages, meeting notes, and documentation
- Design taxonomy systems and optimize labels for findability
- Customize templates and review documentation for accuracy