Performance Management And Behavioural Coaching

About this course

This course focuses on how to manage and improve performance through structured conversations, feedback and coaching. You’ll learn how to run effective one-to-one meetings, deliver clear and actionable feedback and support individuals in improving their performance. By applying practical coaching techniques, you’ll build stronger relationships, address issues early and create a culture of continuous improvement within your team.

What you will learn

• Identify performance issues early to reduce escalation risk.
• Build a continuous improvement mindset to strengthens team outcomes.
• Deliver actionable feedback to support behaviour change and development.
• Apply coaching techniques to improve individual performance over time.