A+ Core 2 V15 - Pearson Cert Prep: Unit 3

About this course

This course covers common operating system errors, performance issues, and application failures, with hands-on practice using recovery and diagnostic tools for Windows 10 and 11. You’ll learn a step-by-step approach to diagnosing and fixing problems on Windows, Android, and iOS devices. You’ll also learn how to address PC security issues, certificate errors, and mobile security threats, so you can keep systems secure and running smoothly. Lessons focus on problem solving and managing everyday issues and more complex incidents.

What you will learn

• Apply the six-step troubleshooting process to diagnose and resolve software issues on Windows, Android, and iOS devices.
• Identify and fix common operating system, application, and security problems across multiple platforms.
• Utilize recovery environments and diagnostic tools to restore system functionality.
• Troubleshoot and mitigate security issues on both PCs and mobile devices.