Human Factors and Incident Response in Cybersecurity
By External Provider
About this course
This course is designed for professionals without a technical background who manage people, data, or business operations to enhance their understanding of cybersecurity fundamentals. Learners will learn to draft an Acceptable Use Policy (AUP) and distinguish between malicious insiders and accidental negligence. The course will cover the development of a basic employee security training schedule and identify opportunities for continuous improvement in security culture and policy. Additionally, learners will construct a Cyber Emergency Call Sheet and execute the first three steps of Incident Response: Preparation, Detection, and Containment. The course will also address the importance of "disconnecting" during an attack, legal obligations regarding Data Breach Notifications, and how to formulate a report for the FBI’s Internet Crime Complaint Center (IC3). Through simulated exercises and real-world case studies, participants will apply learned concepts and analyze strengths and weaknesses in incident response strategies.
What you will learn
- Develop human centered security policies, including Acceptable Use Policies (AUP) and employee security training programs.
- Execute core incident response steps including preparation, detection, and containment during cyber incidents.
- Distinguish between malicious insider activity and accidental negligence while improving security culture and response readiness.