12 051 cours
This is a self-paced lab that takes place in the Google Cloud console. Learn how to create a simple Google Chatbot—"Attendance Bot"—using Google Apps Script. The bot integrates with Gmail to set a user's vacation responder and integrates with Calendar to put a meeting on the user's calendar.
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Generative Artificial Intelligence (GenAI) tools such as ChatGPT, Copilot, and Gemini™ have taken the world by storm. Business users have found numerous creative ways to use these tools to get their work done faster and more efficiently. This includes the development of business presentations. Whether you use Microsoft® PowerPoint®, Google Slides™, LibreOffice® Impress, or another application to produce your slides, GenAI tools can help you generate text and image content for your slides, as well as presenter notes and handouts. This is even possible using free online AI tools that don't require additional costs beyond your current investment in your office productivity software. This course is designed for professionals in a variety of roles who currently use presentation software to accomplish business tasks, and who want to enhance their use of presentation software by leveraging freely available generative AI tools. In this course, you will: select and use generative AI tools to generate text content for presentation slides and handouts, generate images and design ideas you can use in a presentation, and generate presenter notes and handout content for use in a presentation. This course assumes the use of Microsoft PowerPoint for slideshow-related tasks, but other slideshow programs like Google Slides should be sufficient. You also need access to free accounts for major genAI services like ChatGPT and Gemini.
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This Security+ Business Security, Governance & Incident Response course covers business continuity, security governance, risk and compliance, automation, change management, incident response, and digital forensics, bringing together the operational and governance dimensions of enterprise security. Covering approximately 3.5 hours of expert instruction, learners develop the skills to manage the full security lifecycle. Learners benefit by understanding how to conduct business impact analyses, develop continuity and disaster recovery plans, apply governance frameworks, manage compliance requirements, leverage automation in security operations, and lead incident response procedures. Online labs reinforce business continuity and incident handling tasks. By the end of this course, learners will be able to apply security governance, ensure organizational resilience, and execute incident response and forensics procedures in a professional enterprise environment.
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Efficient inventory management is vital to balancing customer demand with cost control in today’s competitive business environment. This course, Effective Inventory Management and Optimization, equips learners with practical strategies to maintain optimal stock levels, minimize carrying costs, and improve overall inventory efficiency. You’ll explore the role of inventory in driving profitability, covering techniques to prevent stockouts, reduce excess inventory, and streamline order fulfillment. Through best practices and applied examples, the course highlights how effective inventory control supports supply chain performance, customer satisfaction, and organizational success. Designed for professionals in logistics, supply chain, procurement, and inventory management, the course is also valuable for business owners and managers seeking to strengthen operational performance. A basic understanding of business operations or supply chain concepts is recommended but not required.
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Ce cours associe les éléments essentiels de la gestion de projet et du leadership d'équipe. Au moyen de votre engagement dans le cours et de votre réflexion, vous comprendrez mieux les responsabilités du leadership et vous deviendrez mieux préparé pour appliquer ces connaissances dans l'environnement d'un projet. À la fin de ce cours, vous aurez couvert les aspects suivants : 1. Découvrir le rôle des équipes et du leadership de haute performance dans la gestion de projet 2. Découvrir les outils et les techniques de développement et de renforcement des équipes et des membres d'équipes de haute performance 3. Découvrir les étapes du cycle d'un projet 4. Appliquer les meilleures pratiques pour développer des capacités et des compétences de planification et de contrôle de projet, afin d'obtenir des résultats positifs 5. Découvrir comment surveiller les activités d'un projet et évaluer sa progression 6. Maîtriser la communication aux parties prenantes sur l'état et les performances d'un projet, et contribuer à la base de connaissances organisationnelles
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Learn to create an amazing customer experience for your customers through which you delight your clients, and retain them longer. You will also learn how to identify potential friction points in your business where customers might be potentially unhappy, and turn those moments into ones where you delight clients.
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By the end of this project you will create an application that uses the C# List data structure and the C# Linq to process a collection of Employees in a file. Linq, when used with the List data structure, allows the programmer to compare and perform computations on objects without the need to access attributes directly. It simplifies the process of iterating through a list and obtaining data from user-defined objects. Note: This course works best for learners who are based in the North America region. We’re currently working on providing the same experience in other regions.
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This course equips learners with the essential knowledge and practical skills to apply, analyze, and improve process quality using Lean Six Sigma principles. Starting with foundational concepts, participants will explore the benefits and significance of quality management, learn to differentiate between product and process quality, and interpret key metrics and acceptance criteria. Building on this foundation, learners will construct and evaluate quantitative and graphical tools such as histograms, Pareto charts, scatter plots, run charts, and control charts to identify patterns, prioritize improvement areas, and monitor performance. They will also design process flow diagrams to visualize operations and utilize specialized Six Sigma software to support data-driven decision-making. By the end of this course, participants will be able to implement Lean Six Sigma methods confidently, assess process variation effectively, and recommend targeted improvements that enhance efficiency, reduce waste, and deliver measurable quality outcomes.
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Today, businesses and software developers must rapidly innovate and compete while maintaining order and balance with software architecture. This course teaches you to think and make decisions like a CTO and Chief Architect. Learn to identify core purpose, and then make informed decisions about architecture, programming languages, patterns, and tools to support that purpose. You will learn about innovative thinking and how design and implementation can align with strategic business goals. You will explore how to use EventStorming, Impact Mapping, Domain-Driven Design, and Event-Driven Architecture, and to deploy right-sized services. Whether the best choice is a monolithic architecture, microservices, or a hybrid, you will learn to identify what helps you and your team deliver what the business demands: success with strategic software.
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In this project, you will learn how to analyze data and identify trends using a variety of tools in Microsoft Excel. Conditional formatting and charts are two tools that focus on highlighting and representing data in a visual form. With conditional formatting, you can define rules to highlight cells using a range of color scales and icons and to help you analyze data and identify trends or outliers. You will then use PivotTables to create summaries of the data that focuses on specific relationships which you will represent as a line chart and column chart. Both conditional formatting and charts are two useful ways of visually analyzing data and exploring trends.
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En este primer curso se comprenderá el comportamiento de los usuarios y el impacto en la medición de interacciones que se dan en las Páginas web, Landing page o búsquedas de información de navegadores tradicionales. También podremos distinguir las principales herramientas de la analítica que se utilizan en el mercado y la importancia en el uso de Google Analytics. También será relevante identificar los principales objetivos comerciales y de marca a través del uso de las herramientas y métricas de analítica web. Los objetivos del curso son los siguientes: 1. Comprender el comportamiento de los usuarios y el impacto en la medición de interacciones que se dan en las Páginas web, Landing page o búsquedas de información de navegadores tradicionales. 2. Distinguir las principales herramientas de analítica que se utilizan en el mercado y la importancia en el uso de Google Analytics. 3. Identificar los principales objetivos comerciales y de marca a través del uso de las herramientas y métricas de analítica web. Es importante aclarar que junto con los alcances de los cursos 1 y 2 podremos entender la importancia que tienen las métricas en Marketing, haciendo un enlace entre lo tradicional y lo digital, con la intención de proporcionar las habilidades para desarrollar y editar sitios web para hacerlos más atractivos, así como enlazarlos con el uso de las redes sociales adecuadas para lograr un match con la estrategia organizacional y alcanzar los objetivos que tenga la organización.
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Transform uncertainty into strategic advantage through proven decision science. This Short Course was created to help data analysis professionals accomplish systematic, evidence-based decision-making in complex business environments. By completing this course, you'll master expected utility calculations, risk assessment techniques, and framework selection strategies that drive superior strategic outcomes. By the end of this course, you will be able to apply expected utility theory to multi-scenario cases, evaluate risk preferences through utility curves, structure ambiguous problems using OODA or Cynefin frameworks, and select optimal decision approaches based on contextual criteria. This course is unique because it bridges theoretical decision science with practical business application, providing hands-on tools for immediate workplace impact. To be successful in this course, you should have a background in basic statistical analysis and spreadsheet proficiency.
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